Dealing with Difficult Clients: Whose Side Are You on Anyway?
Effectively managing relationships with difficult clients is a worthy skill set. Whether engaged with a difficult client seeking your expertise as a mental health professional or as an attorney, learning how to identify high conflict people and having the right tools to effectively and efficiently manage those relationships can make your practice more enjoyable, help distinguish your practice from others not up for the challenge, and enable you to provide a valuable service to clients in desperate need of help during the most difficult times in their lives. This webinar will focus on how to identify difficult clients, the tools you need to help them define and achieve reasonable goals, and how acquiring and utilizing this specialized skill set will lead to a greater sense of enjoyment and accomplishment in your professional practice.
Member Registration: $15, Certificate of Attendance: $15
Non-Member Registration: $50, Certificate of Attendance: $20
Jeffrey A. Soilson is a partner at Fitch Law Partners LLP in Boston, Massachusetts where he represents clients in a broad range of family law matters with a focus on high-conflict custody cases and complex financial issues in divorce. He serves as a certified divorce mediator, trained conciliator and parenting coordinator - often in an effort to reduce the negative impact of high-conflict litigation on children of divorce and separation. Volunteering and providing leadership in organizations that are dedicated to promoting healthy co-parenting for children in high-conflict families, Mr. Soilson has also served on the Boards of Directors of the Massachusetts Chapter of the Association of Family and Conciliation Courts ("AFCC") and Overcoming Barriers. Mr. Soilson is a Fellow and the President of the Massachusetts Chapter of the American Academy of Matrimonial Lawyers (AAML), and a Fellow in the International Academy of Matrimonial Lawyers (IAML). He has also been ranked at the highest level of legal ability, "AV Preeminent", in the Martindale - Hubbell Law Directory, named a "Top 100 Massachusetts Super Lawyer” and “Top 100 New England Super Lawyer” in the area of Family Law in annual lists published in Boston Magazine, and listed in the Family Law section of Best Lawyers in America®, a highly esteemed, national peer review guide of attorneys.